期刊名称:Facta Universitatis. Series Economics and Organization
印刷版ISSN:0354-4699
电子版ISSN:0354-4699
出版年度:1997
卷号:1
期号:7
页码:1-8
出版社:University of Nis
摘要:/B>. Global competition challenge and rapidly changing technologies endanger classic instruments of managing enterprise and they need understanding and application of new management philosophies. In order to compete successfully in new conditions enterprises put customers' satisfaction at first place. It is by realizing and improving the quality of their products and services that enterprises ensure competitive advantage during the length of time. In addition, the paper is to deal with quality, being the key success factor and competition paradigm, evolution in quality management, and the emphasis given to total quality management. Special attention is to be paid to activity-based costing, being compatible with total quality management.