期刊名称:Bulletin of the American Society for Information Science
出版年度:2012
卷号:39
期号:1
出版社:American Society for Information Science and Technology
摘要:In my undergraduate and graduate courses, a sizable fraction of the time is spent working on hands-on projects, and in the past two years these projects have largely become cross-channel projects [1]. We tackle transportation, healthcare, student services, media-oriented services, all of them from an ecological perspective where the single device, channel or platform plays second violin to the overall user experience.