文章基本信息

标题：The impact of contingent time off on productivity in a small manufacturing environment,
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作者：Diane Lockwood, Seattle University ; Colette Frayne ; California Polytechnic State University 等
期刊名称：Journal of Management and Marketing Research
印刷版ISSN：1941-3408
电子版ISSN：1941-3408
出版年度：2010
卷号：3
期号：1
出版社：Academic and Business Research
摘要：This field experiment reports on the impact of contingent time off (CTO) on employee performance in a manufacturing environment. A CTO plan is a formal company-employee agreement in which the firm promises its employees that when they perform to an agreed upon standard, they will then receive an agreed upon amount of paid time off. The study takes place at two tortilla manufacturing plants owned by the same company. Results indicate significant improvement in daily productivity of the experimental group (plant A), while performance of the control group (plant B) remained virtually unchanged. Subsequently, employees in the control group (plant B) were offered a similar CTO plan, and daily productivity also increased to a level commensurate with the original experimental plant. Six months later the increased standards of production continued. This field experiment strongly suggests that a CTO incentive is a viable strategy for increasing productivity and employee satisfaction without increasing labor costs when implemented effectively. Motivational theories explaining such outcomes are explored and implications and applications of CTO during a down economy are discussed.
关键词：contingent time off, motivation theories, performance incentives, small business