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  • 标题:Gestión del conocimiento y capital social en la universidad. El caso de la Facultad de Comunicación de la Universidad de La Habana
  • 本地全文:下载
  • 作者:Viena Medina González ; Ana Almansa Martínez ; Magda León Santos
  • 期刊名称:Revista Brasileira de Cineantropometria e Desempenho Humano
  • 印刷版ISSN:1415-8426
  • 电子版ISSN:1980-0037
  • 出版年度:2020
  • 卷号:25
  • 页码:1-21
  • DOI:10.5007/1518-2924.2020.e72536
  • 出版社:Univ Federal De Santa Catarina
  • 摘要:Objective: The objetive of the current study is propose the kowledge management proccess at Faculty of Communication at University of Havana, based on the potential of its social capital. This in order to enhance the actions of creation and dissemination of knowledge in the Faculty and in conjunction with other entities, as well as its use and exploitation.Method: The research is descriptive-analytical with a mixed approach. Content analysis and methodological triangulation were developed as a method of analyzing the data obtained through the survey, the interview and the discussion group. The SWOT matrix was used as auxiliary tool for the diagnostic and organization of results.Result: The proposal of the knowledge management was achieved, based on the strategic planning. The work actions were drawn and were oriented to relate the general processes of the entity through organizational knowledge and the elements of social capital identified.Conclusions: The knowledge management is relevance in the context studied and the need to enhance social capital that mediates the exchange of knowledge in organizational processes. First proposal of knowledge management based on its social capital. Pioneer research in the cuban context where the two analysis variables are related in the university context.
  • 关键词:Gestão do conhecimento;Capital social;Faculdade;Comunicação
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