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  • 标题:Health insurance literacy: discussion and reaction of Facebook users’ towards the National Health Insurance in Indonesia
  • 本地全文:下载
  • 作者:Tika Indiraswari ; Stefanus Supriyanto ; Ernawaty
  • 期刊名称:Journal of Public Health Research
  • 印刷版ISSN:2279-9028
  • 电子版ISSN:2279-9036
  • 出版年度:2020
  • 卷号:9
  • 期号:2
  • 页码:205-208
  • DOI:10.4081/jphr.2020.1844
  • 出版社:PAGEPress Publications
  • 摘要:Universal Health Coverage always persevered as a pro poor policy in many countries, characterized by a major impact on higher out-of-pocket healthcare costs, with low-cost alternative prescription drugs and capitation payments made to physicians, in order to reduce inequity. These concerns have been discussed widely on social media, including Facebook, but social media are consistently neglected as a source of scientific information. The purpose of this study, therefore, is to analyze the thought process or feelings of individuals about the policies, also focusing on the possible reactions. Hence, a systematic review in the form of discussion forums on the Facebook page of the National Health Insurance Agency, Indonesia was conducted from 2015 to 2016, with regards to the implementation of National Health Insurance, within a year and half after the policy was launched. In addition, the contents of 148 discussions were deductively analyzed, and the findings showed the pragmatic disposition of most Facebook users towards health care utilization, the costs of Insurance, and the possible benefits of payment. Furthermore, the debate conducted in social media related with the policy and its practice issues ought to be countered through appropriate modification.
  • 关键词:National Health Insurance;utilization;policy;facebook users
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