文章基本信息

标题：Quasi-market shaping, stewarding and steering in personalization: the need for practice-orientated empirical evidence
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作者：Gemma Carey ; Eleanor Malbon ; Celia Green 等
期刊名称：Policy Design and Practice
电子版ISSN：2574-1292
出版年度：2020
卷号：3
期号：1
页码：30-44
DOI：10.1080/25741292.2019.1704985
出版社：Taylor & Francis Group
摘要：The use of quasi-markets in diverse areas of social and health care has grown internationally. This has been accompanied by a growing awareness of how governments can manage these markets in order to meet their goals, with a range of terms emerging to encapsulate this such as market “shaping”, “stewarding” or “steering”. The task is further complicated because there are many types of quasi-market, encompassing contracting, commissioning, tendering and the use of individual budgets. In this paper we provide a narrative review of the evidence on attempts at management of quasi-markets based on the tools of individual budgets or voucher systems (referred to as personalization markets). Though much theory exists, we find limited empirical evidence to guide practitioners in market shaping activities of quasi-markets using individual budgets or voucher systems. More practice-orientated empirical evidence is needed regarding what does and does not work in supporting quasi-markets.
关键词：Quasi;market ; market stewardship ; market shaping ; personalisation ; social care ; social service markets