文章基本信息

标题：Neuroticism as a Determinant of Job Satisfaction among Bank Employees
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作者：Clifford Kendrick Hlatywayo ; Tatenda Shaleen Mlanga ; Tawanda Zingwe 等
期刊名称：Mediterranean Journal of Social Sciences
电子版ISSN：2039-2117
出版年度：2013
卷号：4
期号：13
页码：549-554
DOI：10.5901/mjss.2013.v4n13p549
出版社：Mediterranean Center of Social and Educational Research (MCSER)
摘要：The study explored the relationship between neuroticism and Job satisfaction.Employees with low levels of neuroticism experience higher levels of job satisfaction.The banking environment requires employees with low levels of neuroticism due to the nature of services they offer.A quantitative technique was adopted, to determine the relationship between neuroticism and job satisfaction SAS 9.1, Pearson’s Correlation Coefficient, ANOVA and Waller- Duncan K-ratio T-Test and T-Test were used.Findings indicated employees had low level of criticism and were satisfied with their jobs.However the level of neuroticism was influenced by demographic variable (age, race, and bank) but this did not have any significant impact on overall job satisfaction.The findings will aid management institutions in selecting, and retaining employees as higher job satisfaction is linked to higher levels of productivity, effectiveness and commitment.
关键词：neuroticism;bank employees;job satisfaction