文章基本信息

标题：Technological Innovation, a Challenge for the Hotel Sector
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作者：Patricia Miralles
期刊名称：UPGRADE: The European Journal for the Informatics Professional
印刷版ISSN：1684-5285
出版年度：2010
卷号：XI
期号：02
出版社：Council of European Professional Informatics Societies
摘要：Since the 60s tourism has been an undeniable driver of economic and social development for Spain, accounting for 10% of the GDP and 12% of all jobs in 2009. The hotel sector, with approximately 14,000 establishments and 198,000 professionals, is one of its cornerstones. However, the tourist industry is facing a number of challenges (new competing destinations, changes in the business model, tourists' new habits and practices, etc.) which require all the players in the value chain to embrace innovation and technology in their businesses in order to boost competitiveness and productivity. Since 2004 the Spanish ITH (Instituto Tecnológico Hotelero, Technology Institute for Hotels), has led the hotel sector initiative in this field, and has proposed new solutions to the changing needs of Spanish tourism