文章基本信息

标题：Influencia de la corrupción en la implantación de la ISO 9001
本地全文：下载
作者：Olga Rodríguez Arnaldo ; Angel Rafael Martínez Lorente
期刊名称：Universia Business Review
印刷版ISSN：1698-5117
出版年度：2014
卷号：2
期号：42
出版社：Universia Business Review
摘要：Over the last two decades, the number of ISO 9001 certified companies has been growing constantly and by the end of 2011 reached more than 1,100,000 [1] worldwide. However, the distribution of certificates between countries does not match the weight that each one has on the global economy. This paper begins with a brief review of the literature. This analysis of literature shows that many companies get the certificate only as a way of improving their image. Therefore, the temptation of getting the certificate at minimum cost, without any real change in the quality management system of the company, may exist. In this paper the relationship between the degree of corruption in a country and the degree of diffusion of ISO 9001 in each country is analysed. The results indicate that the level of corruption has a low but statistically significant influence on the national diffusion of ISO 9001. This suggests that confidence in the standard as a way of having more confidence in the quality of products and services could be damaged if our results are confirmed by future studies
其他摘要：Over the last two decades, the number of ISO 9001 certified companies has been growing constantly and by the end of 2011 reached more than 1,100,000 [1] worldwide. However, the distribution of certificates between countries does not match the weight that each one has on the global economy. This paper begins with a brief review of the literature. This analysis of literature shows that many companies get the certificate only as a way of improving their image. Therefore, the temptation of getting the certificate at minimum cost, without any real change in the quality management system of the company, may exist. In this paper the relationship between the degree of corruption in a country and the degree of diffusion of ISO 9001 in each country is analysed. The results indicate that the level of corruption has a low but statistically significant influence on the national diffusion of ISO 9001. This suggests that confidence in the standard as a way of having more confidence in the quality of products and services could be damaged if our results are confirmed by future studies