文章基本信息

标题：Perceptions of managerial staff on the patient safety culture at a tertiary hospital in South Africa
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作者：Veena Abraham ; Johanna C Meyer ; Brian Godman 等
期刊名称：International Journal of Qualitative Studies on Health and Well-being
电子版ISSN：1748-2631
出版年度：2022
卷号：17
期号：1
页码：1-14
DOI：10.1080/17482631.2022.2066252
语种：English
出版社：Taylor & Francis
摘要：Hospital managers are best suited and located to enhance patient safety culture within their institutions. Aim This study sought to provide insight on the perceptions of 10 managerial staff regarding the patient safety culture at a tertiary academic hospital in South Africa. Method In-depth interviews were conducted with strategic and operational managers within high-risk units in order to determine their perceptions regarding patient safety culture. Findings Participants described diverse aspects of the hospital’s patient safety culture including an overview of patient safety, implementation of patient safety initiatives, challenges to patient safety, current management of patient safety issues, as well as ways to improve the patient safety culture of the hospital. Conclusion The findings highlighted a number of areas to improve on to advance patient safety within the South African context. These include improving basic services, strengthening the infrastructure, improving staff attitudes and implementation of patient safety initiatives. Further research and development of quality improvement plans are essential to enhance patient safety.
关键词：Patient safety culture ;South Africa ;quality ;hospitals ;healthcare professionals ;managers